Withdraw from contract

Use the form below to declare your withdrawal from a purchase contract. Your declaration does not require our approval. The form is optional: you can also send an unequivocal withdrawal declaration by email or post.

For new orders placed with Geminos Limited after the operator change on 7 September 2026, the recipient is Geminos Limited, operating Yunelle. Its registered office is Flat 5, 4/F, Won Hing Building, 74-78 Stanley Street, Central, Hong Kong (BRN 80955528).

Withdrawal contact in Germany:
Geminos Limited – Yunelle, c/o Geminos Limited
Goldschmiedgasse 3, 83395 Freilassing, Germany
Email: help@yunelle.com

You can also use this form and these contact channels for earlier Yunelle orders; the original contracting party and your existing rights remain unchanged. Full instructions and the model withdrawal form are available in our Withdrawal Policy.